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Customs  Information


Why customs  information is important ?.

If you are sending shipments outside of the European Union (EU) which are not documents, they have to be accompanied by a commercial invoice. We have based the following guidelines on the majority of worldwide customs regulations, but these can vary depending on the country, and they can also change without notice. So, if you think there may be a special requirement for the country you're sending your shipment to, just tell our local Customer Service department and they'll check it out for you. And, of course, if anything else is unclear, call them - they're waiting to help!

When you're preparing your invoice, be sure to include the following information :

Sender’s name and address.

The word ‘invoice’ (‘Proforma’ invoices are not acceptable).

Name and address of the importer. (Please note, the receiver may be a different person or company to the importer.)

Date of invoice.

Invoice number.


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